Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@valzeya.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Valzeya is operated by Shenzhen Jinwu Trading Co., Ltd.
Company Name: Shenzhen Jinwu Trading Co., Ltd.
Address: Room 701, No. 12 Yayuan Road, Wuhe Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong, China
Phone: +86 13983291318
Email: support@valzeya.com